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On the 28th I was asked to provide ID which I did and on the 29th my ID was accepted and my withdrawal approved and paid within a few hours. I have had no trouble with this casino and enjoyed the various games I tried. From then, they don’t even reply and allowing clients who they have a duty of care of to continue putting in. No steps in place to help anyone who needs to stop, just a con constructed to feed off of people who may have an addiction. A refund should be given to anyone who puts in after they have requested an exclusion.After 7 days I spoke through the live chat and said to email support again with the complaint. They finally excluded but ignored the complaint so I’m currently in the process of suing them for a number of reasons.
Support
I have tried to close the account but they bombard you with cash offers and free spins and refuse to close the account. This is totally contrary to their responsible gambling rules. Far more reputable casinos around and you will have your withdrawal in no time.Update,I successfully managed to have my account closed after pretending to have a gambling addiction.
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